Terms & Conditions
Welcome to Canary. These Terms of Service ("Terms") govern your use of canaryskin.com (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.
Canary ("we," "us," or "our") operates this Site. You can reach us anytime at info@canaryskin.com.
Eligibility
To place an order, you must be at least 18 years old (or the age of majority in your location) and able to enter into a binding contract. By purchasing, you confirm that the information you provide is accurate and complete.
Products and pricing
We do our best to display our products, colors, and descriptions accurately, but we can't guarantee that your screen shows them perfectly. All prices are listed in US dollars and may change at any time without notice.
We reserve the right to limit quantities, discontinue products, or correct errors in pricing or product information — even after an order has been placed. If we cancel an order due to a pricing error, we'll notify you and issue a full refund.
Orders and acceptance
When you place an order, you'll receive a confirmation email. This confirms we've received your order — not that we've accepted it. We reserve the right to refuse or cancel any order for reasons including product availability, suspected fraud, or errors in pricing or product details.
Payment
Payment is due at the time of purchase. We accept the payment methods shown at checkout, processed securely through Shopify and its payment partners. By submitting payment information, you confirm you're authorized to use the payment method provided.
Shipping and delivery
Shipping timeframes, costs, and policies are described on our Shipping page. Delivery estimates are not guarantees, and we're not responsible for delays caused by carriers or events outside our control.
Returns and refunds
Our returns and refunds policy is described on our Returns & Refunds page and forms part of these Terms. Please review it before purchasing.
Promotions and discount codes
Discount codes and promotions are subject to their own terms, may be limited in time or quantity, cannot be combined unless stated, and may be modified or canceled at any time. Codes have no cash value.
Use of the Site
You agree to use the Site lawfully and not to:
- Violate any applicable law or regulation.
- Interfere with or disrupt the Site or its security.
- Attempt to gain unauthorized access to any part of the Site or its systems.
- Use the Site to transmit harmful code or conduct fraudulent activity.
- Copy, reproduce, or resell any part of the Site without our written permission.
We may suspend or terminate your access if you violate these Terms.
Intellectual property
All content on the Site — including the Canary name, logo, product designs, text, graphics, images, and layout — is owned by or licensed to us and protected by intellectual property laws. You may not use, reproduce, or distribute any of it without our prior written consent.
Product disclaimer
Our products are cosmetic skincare items intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always read the label and directions before use, and patch-test new products. If you experience irritation or an allergic reaction, discontinue use and consult a healthcare professional. If you're pregnant, nursing, or have a medical condition, check with your doctor before use.
Limitation of liability
To the fullest extent permitted by law, Canary and its team will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
The Site and products are provided "as is" and "as available" without warranties of any kind, except those that cannot be excluded under applicable law.
Indemnification
You agree to indemnify and hold harmless Canary, its officers, employees, and partners from any claims, damages, or expenses arising out of your misuse of the Site or violation of these Terms.
Third-party links
The Site may contain links to third-party websites we don't control. We're not responsible for their content, products, or practices, and linking to them doesn't imply endorsement.
Changes to these Terms
We may update these Terms at any time. When we do, we'll revise the "Effective date" above. Your continued use of the Site after changes take effect means you accept the updated Terms.
Governing law
These Terms are governed by the laws of [Insert state/country], without regard to conflict-of-law principles. Any disputes will be handled in the courts located in [Insert jurisdiction].
Contact us
Questions about these Terms? We'd love to hear from you:
Email: info@canaryskin.com